杭州共享單車的利與弊
小黃車、小橙車、小藍車……短短幾個月，共享單車如雨后春筍般涌現(xiàn)在城市的街道上。在多種共享單車投放市場的情況下，只選擇其中一種，還是很難滿足需要，只能采取多選的方式。這就是，注冊多家，使用多家，遇到哪家的就騎哪家的。代價是，交各家的押金。不過共享單車以其低價、便捷、簡單的使用優(yōu)勢，迅速贏得廣大消費者的青睞。
Shared cycling to consumers, however, brings new consumption experience at the same time, also gradually exposed its due to lack of Shared consciousness of management, parking and supporting services, and problems, some phenomenon of infringes upon the lawful rights and interests of consumers, bring many problems to urban management and protection of the rights and interests of consumers.
In hangzhou, for example, the city with the most developed public bike systems in the country has received ofo, riding bai, harrow, xiao Ming and other enterprises with nearly 150,000 vehicles. In addition to riding, other enterprises will put the addition code as the choice. Zhang heng, the marketing director of xiaofeng, said it was adding hundreds of vehicles a day to hangzhou.
Nationwide, this year's blowout is also a big probability event. There were estimates that only moby and ofo companies could put together nearly 20 million vehicles. The competition has raised questions about how much of a bike we need to share.
Industry insiders say there is a rough algorithm for market capacity, which means that one bike for every 20 to 30 people is needed. "It will be enough for China to reach 30 million vehicles," lu said. "now it is only the daily production of mobib and ofo, plus the 1 million that have already been invested, and the market will be saturated in almost half a year."
Behind the problem, it reflects concerns about the potential waste of resources. Some are optimistic, some worry.
When a city suddenly bursts out of more than 100,000 bikes, it does test the city's capacity. The appearance of them is known as a mirror of the city, not only reflect the cyclist's personal accomplishment, the degree of civilization, reflect the various bicycle company technical loopholes and defects of administration, also as a city of the administrative departments for public resources coordination, both to ensure that one can stop, motor vehicles and to ensure the non-motor vehicles have a way to go, coordinate is testing the government related department and each traffic participants.
Although the emergence of the Shared cycling solves the residents travel "the last kilometer" problem, but also because of the green environmental protection, efficient, low-cost health was welcomed by the consumers, but there are still insufficient regulation laws and regulations, the operator should do responsibility performance does not reach the designated position, loss of consumer not enough self-discipline, municipal supporting, the social from all walks of life sharing consciousness is not strong and so on "five big crux problem", form the resistance of the development of the industry. Especially in the aspect of management, on the property security, the right of the consumer right of personal security, fair trading right, right, right of information security, and so on and so forth, and hidden trouble, directly affect the protection of consumer rights and interests.
For management, the bicycle company also expressed its expectations. "As the new thing must be developed to make it, to see if it is really beneficial to the society. We also hope to communicate with the government, everybody together consultation. We will do self management, strictly carry out, want the government to encourage support." "Said tang jie, CEO of cloud riding.
然而，共享單車給消費者帶來全新消費體驗的同時，也逐步暴露出其由于共享意識缺乏而導(dǎo)致的管理、停放、服務(wù)、配套等方面的問題，出現(xiàn)一些侵害消費者合法權(quán)益的現(xiàn)象，給城市管理及消費者權(quán)益保護帶來不少難題。
以杭州為例，這座有著全國最發(fā)達公共自行車系統(tǒng)的城市已迎來ofo、騎唄、哈羅、小鳴等企業(yè)，投放總量近15萬輛。除騎唄外，其他企業(yè)無不將投放加碼作為選擇。小鳴單車市場總監(jiān)張恒公開表示，其在杭投放量每天以幾百輛速度增加。
放眼全國，今年投放量"井噴"也是大概率事件。曾有估算，僅摩拜和ofo兩家企業(yè)，投放總量極有可能接近2000萬輛。這場競爭不免讓許多人心生疑問，"我們究竟需要多少共享單車?"
有行業(yè)人士透露，業(yè)內(nèi)對于市場容量有一個粗略算法，即每20到30人就需要一輛共享單車。呂城江說:"中國大概到3000萬輛車的量就足夠了�，F(xiàn)在只算摩拜和ofo的日產(chǎn)量，加上前面已投的百萬輛，差不多再過半年市場就要飽和。"
該問題背后，反映的是外界對其可能造成的資源浪費的關(guān)注。對此有人樂觀，有人擔(dān)憂。
當(dāng)一座城市猛然冒出10余萬輛共享單車，的確考驗著這座城市的承載能力。它們的出現(xiàn)被稱為城市里的一面鏡子，既照出了騎車人的個人素養(yǎng)、文明程度，照出了各家單車公司技術(shù)上的漏洞、管理上的缺陷，還照出了一座城市各個管理部門對于公共資源的協(xié)調(diào)能力，既要保證機動車有位可停，又要保證非機動車有路可走，協(xié)調(diào)起來的確考驗著政府相關(guān)部門以及每一名交通參與者。
雖然共享單車的出現(xiàn)解決了居民出行“最后一公里”的問題，同時也因綠色環(huán)保、高效便捷、低價健康受到了消費者的歡迎，但仍存在法律法規(guī)規(guī)制不足、經(jīng)營者應(yīng)盡責(zé)任履行不到位、消費者自律不夠、市政配套缺失、社會各界共享意識不強等“五大癥結(jié)問題”，形成行業(yè)發(fā)展的阻力。特別在經(jīng)營方面，存在涉嫌侵害消費者財產(chǎn)安全權(quán)、人身安全權(quán)、公平交易權(quán)、知情權(quán)、信息安全權(quán)等情況和隱患，直接影響消費者權(quán)益的保護。
對于管理，共享單車企業(yè)也表達了其期望。"為新生事物一定是讓它發(fā)展起來，才能看到它是不是是真的對社會有益。我們也希望跟政府去溝通，大家一起協(xié)商起來。我們企業(yè)會做好自我管理，嚴格執(zhí)行，希望政府能夠鼓勵支持。"云騎天下CEO唐杰說。
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